Shipping Policy

Free Shipping
All orders to the EU and UK qualify for free standard shipping (excluding remote and mountainous areas).
Additional fees apply to orders shipped to Northern Ireland due to regional policies. Please review these charges at checkout—if unwilling to proceed, we advise not placing the order.

Orders are shipped from our local warehouses in the UK and Poland. EU and UK customers do not need to pay customs duties.

Shipping Address
📍 UK Address
Unit 15, Union Road Ind Est
OLDBURY
West Midlands B69 3EX

📍 Poland Address
Contact: sherny
Address: Kajetany Klonowa 48
City: Warszawa
Province: Mazowieckie
Country: Poland
Postal Code: 05-830
Tel: +48 692 134 888


Shipping Carriers
All orders are delivered door-to-door by trusted local couriers: DPD, FedEx, DHL, or GLS.


Order Processing Time

  • In-stock items: Processed and shipped within 1-2 business days.

  • Orders placed on weekends or public holidays will be processed the next business day.


Delivery Timelines

  • Standard Products (EU/UK Warehouse):

    • Delivery after shipping: 2-7 business days (UK orders typically within 3 business days).

    • Total delivery time (including processing): 3-9 business days.

  • Accessories (Shipped from China Warehouse):

    • Processing: 2 business days

    • Shipping: 7-15 business days

    • Total delivery time: 9-17 business days

  • Gifts:

    • Shipped separately. Delivery takes 7-15 business days.

  • Customized Products:

    • Production and delivery times may vary based on factory availability. Our will provide updates upon order confirmation.


Important Notes

  • No shipping on weekends or public holidays—delivery timelines extend accordingly.

  • Remote or mountainous areas may experience slight delays.

  • For order tracking or inquiries, feel free to contact our customer support.